Normal view
MARC view
Entry Topical Term
001 - CONTROL NUMBER
- control field: 268
003 - CONTROL NUMBER IDENTIFIER
- control field: 0
005 - DATE AND TIME OF LATEST TRANSACTION
- control field: 20111007163812.0
008 - FIXED-LENGTH DATA ELEMENTS
- fixed length control field: 111007|||a|||||| | ||| d
040 ## - CATALOGING SOURCE
- Original cataloging agency: 0
- Transcribing agency: 0
150 ## - HEADING--TOPICAL TERM
- Topical term or geographic name as entry element: Total quality management.
670 ## - SOURCE DATA FOUND
- Source citation: Work cat.: (0)0: Cook, Sarah, 1955- 265, Customer care excellence :, 2011.