Performance of Management Protocols -- Efficient Information Retrieval in Network Management Using Web Services -- On Delays in Management Frameworks: Metrics, Models and Analysis -- Performance Analysis of SNMP over SSH -- Complexity of Service Management -- Uncertainty in Global Application Services with Load Sharing Policy -- Predictable Scaling Behaviour in the Data Centre with Multiple Application Servers -- Quantifying the Complexity of IT Service Management Processes -- Ontologies and Network Management -- Ontology-Based Knowledge Representation for Self-governing Systems -- An Ontology-Based Approach to the Description and Execution of Composite Network Management Processes for Network Monitoring -- Towards a Managed Extensible Control Plane for Knowledge-Based Networking -- Management of Next Generation Networks and Services -- Voice Quality on the Internet in 2005 as Measured by www.TestYourVoIP.com -- A WSDM-Based Architecture for Global Usage Characterization of Grid Computing Infrastructures -- Management of DiffServ-over-MPLS Transit Networks with BFD/OAM in ForCES Architecture -- Business and Service Management -- Detecting Bottleneck in n-Tier IT Applications Through Analysis -- Fast Extraction of Adaptive Change Point Based Patterns for Problem Resolution in Enterprise Systems -- Business-Driven Decision Support for Change Management: Planning and Scheduling of Changes -- Security and Policy Based Management -- Using Argumentation Logic for Firewall Policy Specification and Analysis -- ZERO-Conflict: A Grouping-Based Approach for Automatic Generation of IPSec/VPN Security Policies -- Conflict Prevention Via Model-Driven Policy Refinement -- Short Papers -- Minimum-Intrusion Approaches for In-Service BER Estimation in Transparent WDM Networks -- Ontology-Based Policy Refinement Using SWRL Rules for Management Information Definitions in OWL -- Reconfiguring Self-stabilizing Publish/Subscribe Systems -- Policy and Profile: Enabling Self-knowledge for Autonomic Systems -- Supporting Approaches for Network Management -- DECA: A Hierarchical Framework for DECentralized Aggregation in DHTs -- Towards Distributed Hash Tables (De)Composition in Ambient Networks -- CMDB – Yet Another MIB? On Reusing Management Model Concepts in ITIL Configuration Management.

This book constitutes the refereed proceedings of the 17th IFIP/IEEE International Workshop on Distributed Systems, Operations and Management, DSOM 2006, held in Dublin, Ireland in October 2006 in the course of the 2nd International Week on Management of Networks and Services, Manweek 2006. The 21 revised full papers and 4 revised short papers presented were carefully reviewed and selected from 85 submissions. The papers are organized in topical sections on performance of management protocols, complexity of service management, ontologies and network management, management of next generation network and services, business and service management, security and policy based management, short papers, and supporting approaches for network management.