Cost-Efficient Development of Virtual Sales Assistants -- Cost-Efficient Development of Virtual Sales Assistants -- Security of Linguistic Threshold Schemes in Multimedia Systems -- Surveillance Camera Tracking of Geo positioned Objects -- Distributed knowledge creation, recording and improvement in collaborative design -- Effectiveness of Business Alliances Partnerships -- Towards Semantic-based RSS Merging -- An Efficient Simulator for Reactive Web Caching -- Constructing World Abstractions for Natural Language in Virtual 3D Environments -- Standardized Mobile Multimedia Query Composer -- Computer Animation and Communicability in Multimedia System: A Trichotomy Evaluation -- Virtual Learning Environment: Quality Design for Foreign Languages in Multimedia Systems -- Recognizing objects in images using visual attention schema -- Towards a Comprehensive Data Fusion Architecture For Cognitive Robotics -- Nondestructive Flaw Detection System of Intelligent Robot with Machine Vision -- A Novel Online Textual/Graphical Domain Separation Approach for Sketch-Based Interfaces -- Effective Region-based Relevance Feedback for Interactive Content-based Image Retrieval -- Workshop and Invited Session -- The Feasibility of Auto Profiling Online -- Progress Evaluation Based on Fuzzy Relationships -- A Study of the Effect of Pupils’ Learning Achievement on Project-based Learning with Context Awareness Technology -- Improving interactions in knowledge intensive communities of practices for SMEs -- Visual Interface for Content-based Query in Image Databases -- Enhancement of computer character animation utilizing fuzzy rules -- Comparative performance evaluation of classifiers for Facial Expression Recognition -- Human-Computer Interaction Approach Applied to the Multimedia System of Polysensory Integration -- Fuzzy Simple Additive Weighting for Evaluating a Personalised Geographical Information System -- Animated Agents in the User Interface of Recommender Systems -- A Web-Based Interactive System for Learning NL to FOL Conversion -- Document Design with Interactive Evolution -- Enhancing 2D environments with 3D data input -- Determining a Discrete Geometric Random Sum in Computational Intelligence for Supporting a Complex Human-Computer Interaction System under a Major Risk -- Usability Factors for an Intelligent Tutoring System on Computer Programming -- Emotional Intelligence in Multimodal Object Oriented User Interfaces -- A Mobile Music Recommender System based on a Two-level Genre-Rating SVM Classifier enhanced by Collaborative Filtering -- Video Deinterlacing Algorithm Based on Fuzzy Reasoning with Angle Extraction Approach -- Semantic Similarity Based Video Retrieval -- Fast and low cost 3d object recognition -- Emotional State Inference Using Face Related Features -- UBIAS Systems supporting interpretation of radiological images -- Multimedia Elements for Medical e-Learning Improvement -- An Infrastructure for Pervasive Access to Clinical Data in eHospitals -- Intelligent Systems for Optimized Operating Rooms -- A healthcare real-time monitoring system for multiple sensors data collection and correlation -- Personal Health Monitor -- Basic Actions in Art Study: Toward an Intelligent Environment for Human Creative Interaction -- A Simple method for 3-dimensional Photorealistic Facial Modeling -- Automatic Linefeed Insertion for Improving Readability of Lecture Transcript -- An Ad-hoc Unicursal Protocol for Human Communication in Disaster Situations -- Geographic Information Management, Based on Version Control System Subversion -- Multiuser Network Administration Training in LiNeS: Connection Function between Virtual Networks -- Intelligent Educational System Based on Personal Agents.

This volume contains the Proceedings of the 2nd International KES Symposium on Intelligent Interactive Multimedia Systems and Services (KES-IIMSS 2009) This second edition of the KES-IIMSS Symposium was organized by the Department of Information Technologies of the University of Milan, Italy in conjunction with Hanyang University, Korea and KES International. KES-IIMSS is a new series of international scientific symposia aimed at presenting novel research in the fields of intelligent multimedia systems relevant to the development of a new generation of interactive services. The major theme underlying KES-IIMSS 2009 is the rapid integration of multimedia processing techniques within a new wave of user-centric services and processes. Indeed, pervasive computing has blurred the traditional distinction between conventional information technologies and multimedia processing, making multimedia an integral part of a new generation of IT-based interactive systems. This volume can provide useful insight to researchers, professors, and graduate students in the areas of multimedia and service-oriented computing, as it reports novel research work on challenging open issues in the area of intelligent multimedia services.