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Meeting customer needs / Ian Smith.

by Smith, Ian.
Material type: materialTypeLabelBookSeries: [Institute of Management series]. Publisher: Boston : Elsevier Butterworth/Heinemann ; 2003Edition: 3rd ed.Description: xiii,218 p. : ill.ISBN: 075065948 X.Subject(s): Marketing | Customer services
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Item type Current location Call number Status Date due Barcode
Long Loan KAKAMEGA CAMPUS
HF5415 .S634 2003 (Browse shelf) In transit from KISUMU CAMPUS to KAKAMEGA CAMPUS since 22/01/2018 97088
Long Loan KAKAMEGA CAMPUS
HF5415 .S634 2003 (Browse shelf) In transit from KISUMU CAMPUS to KAKAMEGA CAMPUS since 22/01/2018 97089
Short Loan KAKAMEGA CAMPUS
HF5415.S634 2003 (Browse shelf) In transit from KISUMU CAMPUS to KAKAMEGA CAMPUS since 19/01/2018 97058

Series title from the series listing in another volume of the series.

Includes bibliographical references and index.

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