The emotionally intelligent team : understanding and developing the behaviors of success / Marcia Hughes, James Bradford Terrell.
by Hughes, Marcia; Terrell, James Bradford.
Material type:
BookPublisher: San Francisco : Jossey-Bass, c2007Edition: 1st ed.Description: v, 216 p. : ill.ISBN: 9780787988340 (cloth); 0787988340 (cloth).Subject(s): Teams in the workplace | Emotional intelligence | Interpersonal communication
| Organizational behaviorDDC classification: 658.3/128 Online resources: Table of contents only | Publisher description | Contributor biographical information
Contents:
Why emotional intelligence is so valuable for teams -- The business case for team emotional intelligence -- The first skill : team identity -- The second skill : motivation -- The third skill : emotional awareness -- The fourth skill : communication -- The fifth skill : stress tolerance -- The sixth skill : conflict resolution -- The seventh skill : positive mood -- The emotionally intelligent team player -- Leading the emotionally intelligent team -- Values and ethics -- Results.
| Item type | Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| Long Loan | MOMBASA CBD CAMPUS | HD66 .H84 2007 (Browse shelf) | Available | 124991 |
Includes bibliographical references (p. 204-208) and index.
Why emotional intelligence is so valuable for teams -- The business case for team emotional intelligence -- The first skill : team identity -- The second skill : motivation -- The third skill : emotional awareness -- The fourth skill : communication -- The fifth skill : stress tolerance -- The sixth skill : conflict resolution -- The seventh skill : positive mood -- The emotionally intelligent team player -- Leading the emotionally intelligent team -- Values and ethics -- Results.
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