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Customer Service : Skills for success

by Lucas, Robert W.
Material type: materialTypeLabelBookPublisher: New York McGraw- Hill 2012Edition: 5th ed.Description: xix,394p. Illustrated.ISBN: 9780071315920.Subject(s): Customer service
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Item type Current location Call number Status Date due Barcode
Long Loan KAREN CAMPUS
HF5415.15 .L83 2012 (Browse shelf) Available 45166
Long Loan KAREN CAMPUS
HF5415.15 .L83 2012 (Browse shelf) Available 45167
Long Loan KAREN CAMPUS
HF5415.15 .L83 2012 (Browse shelf) Available 45168
Browsing KAREN CAMPUS Shelves Close shelf browser
HF 5415.13 .K64 2009 Principles of marketing HF5415.13 .L58 2007 Services marketing: HF5415.135 .P76 Strategic marketing: HF5415.15 .L83 2012 Customer Service HF5415.15 .L83 2012 Customer Service HF5415.15 .L83 2012 Customer Service HF5415.2 .K47 2003 Gurus on Marketing

Includes Bibliography and Index

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