Customer service : a practical approach / Elaine K. Harris.
by Harris, Elaine K.
Material type:
BookPublisher: Boston : Pearson, c2013Edition: 6th ed.Description: xv,175p.ISBN: 9780132974349.Subject(s): Customer services
| Item type | Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| Long Loan | KAKAMEGA CAMPUS | HF5415.5 .H37 2013 (Browse shelf) | Available | 97038 | |
| Short Loan | KAKAMEGA CAMPUS | HF5415.5 .H37 2013 (Browse shelf) | Available | 97036 | |
| Long Loan | MOMBASA CBD CAMPUS | HF5415.5 .H37 2013 (Browse shelf) | Available | 97037 |
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| HF5415.5 .C6635 Customer care excellence : | HF5415.5 .C6635 Customer care excellence : | HF5415.5 .H37 2013 Customer service : | HF5415.5 .H37 2013 Customer service : | HF5415.7 .R87 2006 The handbook of logistics and distribution management / | HF5415.7 .S425 2008 Designing and managing the supply chain: | HF5415.7 .S425 2008 Designing and managing the supply chain: |
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