Customer care exellence: how to create an effective customer focus
by Cook, Sarah.
Material type:
BookPublisher: London Kogan Page 2011Edition: 6th.Description: viii,278p. ill.ISBN: 9780749457051.Subject(s): Customer services
| Customer relations | Total quality management
| Item type | Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| Long Loan | MAIN LIBRARY Social Science | HF5415.5 .C66 2011 (Browse shelf) | Available | 131574 |
Browsing MAIN LIBRARY Shelves , Shelving location: Social Science Close shelf browser
| HF5415.13.K67 Marketing Management | HF5415.13 .K85 2011 Marketitng management | HF 5415.5 .094 Delighting your customers ....On a shoestering : | HF5415.5 .C66 2011 Customer care exellence: | HF5415.5 .C6635 2011 Customer care excellence : | HF5415.5 .K39 2007 Exceeding customer expectations : | HF5415.5 .K39 2007 Exceeding customer expectations : |
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