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Delighting your customers ... on a shoestering : Deliving excellent customers servives without breaking the bank

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BookPublisher: London Bloomsbury 2011Description: IX, 144p. ILL.ISBN: 9781446273517.Subject(s):

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Item type	Current location	Call number	Status	Barcode
Long Loan	MAIN LIBRARY	HF5415.5 .O94 2011 (Browse shelf)	Available	131914
Long Loan	MAIN LIBRARY	HF5415.5 .O94 2011 (Browse shelf)	Available	131677.
Long Loan	MAIN LIBRARY	HF5415.5 .O94 2011 (Browse shelf)	Available	131921

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